Billing and Subscriptions

Prices are in US dollars and billed monthly. The plan limits and the exact set of included features are those displayed at checkout and in the current plan description in the app — see Pricing.

• Free — 30-day free trial, no credit card required.
• Basic — US$29/month.
• Pro — US$79/month.
• Agency — US$199/month.
• Enterprise — Contact sales. Custom limits and invoicing are arranged with our team; contact sales@coeffiq.com.

Every self-serve registration starts a 30-day free trial. No payment method is required to begin the trial, and no payment is collected during it. To become a paying customer you must actively select and subscribe to a paid plan; a trial does not convert on its own. When a trial ends without a subscription, the account becomes read-only for new work but nothing is deleted — see the Terms of Service.

Paid plans are billed in advance in US dollars on a monthly cycle. Subscriptions renew automatically at the then-current price for successive periods until canceled. We do not currently offer annual billing.

• Upgrade or downgrade from your workspace's billing settings. A change takes effect immediately, and the charge for the remainder of the current billing period is prorated by the billing system.
• After a downgrade, resources that exceed the new plan's limits become read-only rather than being deleted, and are restored if you upgrade again or reduce usage.
• Cancel at any time from your workspace's billing settings. Cancellation normally takes effect at the end of the current paid billing period; you keep access until then, and nothing is deleted at the moment you cancel. To avoid the next charge, cancel before your renewal date.

Paid subscriptions are sold and processed by Paddle.com as our merchant of record. This means:

• Paddle processes your payment and calculates and collects any applicable sales tax, VAT, or GST.
• Your receipts and invoices are issued by Paddle, and Paddle (or a Paddle entity) may appear on your card or bank statement.
• Approved refunds are handled by Paddle and normally returned to the original payment method.
• Your purchase is also subject to Paddle's buyer terms — paddle.com/legal/buyer-terms — and Paddle's privacy notice — paddle.com/legal/privacy.
• To look up a transaction, manage a subscription, or contact Paddle about a charge, use paddle.net.

A full refund can be requested within 14 calendar days of your first paid subscription charge, regardless of usage. Renewal charges are generally non-refundable, and no prorated refunds are normally given for unused time after the first 14 days. The full rules — including billing-problem exceptions and how to request a refund — are on the Refund and Cancellation Policy page.

Enterprise plans, custom limits, security or procurement review, and invoicing are arranged directly with our team through sales rather than self-serve checkout. Contact sales@coeffiq.com or use the contact form to start.

The limits and the set of included features that apply to your subscription are those shown at checkout and in the current plan description in the app and on the Pricing page. These are controlled by our plan and billing system and may change; exceeding a limit produces a clear message and does not delete existing data.

Billing questions: support@coeffiq.com. Sales and Enterprise: sales@coeffiq.com. For legal terms, see the Terms of Service and Refund and Cancellation Policy. Coefficients Co Ltd operates Coeff IQ from the Philippines.