Your plan determines how many workspaces, data sources, websites, and users you can have. This article covers how billing works conceptually.
What plans are based on
Plans are generally structured around a combination of website (client) count, connected data source limits, and team-member seats, with higher tiers adding capacity across all three. The specific limits and prices for current plans are covered on the pricing page rather than in documentation, since they're subject to change.
Viewing your current usage
From billing settings, an admin can see current usage against plan limits — how many websites, data sources, and seats are in use — which is useful for planning an upgrade before hitting a limit unexpectedly.
Billing cycle and invoices
Paid plans are billed in US dollars on a recurring monthly cycle. Paid subscriptions are sold and processed by Paddle.com as merchant of record; Paddle handles payment, applicable taxes, and your receipts and invoices, and may appear on your card or bank statement. Subscriptions renew automatically until canceled.
Who can manage billing
Billing management is restricted to the Workspace Owner, consistent with how other sensitive settings are scoped. See User Roles and Permissions for more on how role-based access works generally.
Refunds and cancellation
See the Refund and Cancellation Policy on the marketing site for how the 14-day money-back guarantee on a first paid charge, renewals, and cancellation work.